Ask your optometrist first
If available, request your distance PD and, for bifocal or progressive lenses, your segment or fitting height from your optometrist or previous optical office. Send those measurements with your current prescription.
Nationwide mail-in service
Order directly—or ask for help first.
Know which package you need? Pay securely from the pricing page, then send your order details below. If you are unsure, send the form without an order number and Refocus will recommend the right package before you pay.
1Choose a package or request help
2Pay securely through Square
3Send order details, prescription, and measurements
4Wait for approval and mailing instructions
Accurate lens placement
How to provide your measurements
Use the most reliable option available to you. Refocus reviews the information before your glasses are approved for processing.
Successful multifocal wearer?
If your current bifocal or progressive lenses are working well, leave the old lenses in the frame and tell us they are successful. After the glasses arrive, Refocus can evaluate the existing PD and segment placement as a fitting reference for the replacement lenses.
If records are not available, use PD Meter
Take exactly two photos at the app's Optimal distance—about 52 cm (20–21 inches).
Open PD Meter in the App StoreView the App Store webpage
PD Meter is currently available for iPhone. Android users can select “I need help with measurements” in the order form.
Using a computer?Scan this code with your iPhone camera to open the app.
- Photo 1 — without glasses: take one reading showing your total Far PD, then tap Lock and save the image.
- Photo 2 — with your glasses on: keep the frame fully seated, hold the phone upright and level at eye height, keep your head straight, look directly at the camera lens, then tap Lock and save the image.
For each image, tap Lock, then Share. Send both images by text or email with your full name and Square order number. If Share does not work, send an uncropped screenshot.
Order details or package help
Mail-in order details
If you already paid, include your Square order number. If you need help choosing, leave it blank and select the recommendation option. Do not include payment information in the message.